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Privacy Policy

PRIVACY POLICY FOR TINK'S TV MOUNTING

Effective Date: September 29, 2025

1. INTRODUCTION

Welcome to Tink's TV Mounting ("we," "us," "our"). We are committed to protecting your privacy. This policy explains how we collect, use, and protect your information when you visit our website (hosted on Wix), contact us via our website form, phone, text, or email, or use our services.

2. INFORMATION WE COLLECT

We collect information necessary to provide you with our services.

  • Personal Information You Provide: We collect personally identifiable information that you voluntarily give us, such as your name, phone number, email address, and the physical address where services are to be performed.

  • Automatically Collected Data: Our website, built on the Wix platform, uses native analytics and cookies to function properly and to help us understand visitor traffic. This may include your IP address, browser type, and pages you visit. Cookies are small data files stored on your device that help our website work better.

3. HOW WE USE YOUR INFORMATION

We use the information we collect solely for the purpose of running our business and providing you with excellent service. This includes:

  • Providing you with a quote for our TV mounting services.

  • Scheduling and managing your appointment.

  • Performing our services at your specified location.

  • Communicating with you about your service.

  • Processing in-person payments and providing receipts.

  • Requesting feedback to improve our services.

  • Maintaining records for warranty and business purposes.

4. HOW WE SHARE YOUR INFORMATION

Your trust is important to us. We do not sell, trade, or rent your personal information to third parties for marketing purposes. We only share your information in the following limited circumstances:

  • With Service Providers: We use third-party services to operate our business. This includes Wix for website hosting and forms, and Google for email, forms (Google Forms), data storage (Google Sheets), and appointment scheduling. These companies are authorized to use your personal information only as necessary to provide these services to us.

  • For In-Person Payments: When you pay in person, your payment information is processed by our point-of-sale device and is not stored by Tink's TV Mounting.

  • By Law: We may disclose your information if required by law to comply with a subpoena or other legal process.

5. DATA RETENTION

We retain your personal information, including your name, address, and service details, for up to 10 years after service completion. This is for warranty validation, business record-keeping, and tax purposes. After this period, your personal information will be securely deleted from our records.

6. DATA SECURITY

We take reasonable measures to protect your information from unauthorized access or disclosure. Your data is stored on secure, password-protected platforms provided by our service providers (e.g., Google, Wix).

7. CUSTOMER PHOTOS

We are proud of our work and may ask for your permission to take photos of the completed installation for our website or social media. We will never use photos of your property for marketing without your explicit verbal or written consent.

8. YOUR RIGHTS & CHOICES

You have the right to request access to, correct, or delete your personal information. To make such a request, please contact us using the information below.

9. CHILDREN'S PRIVACY

Our services are not directed to individuals under the age of 13, and we do not knowingly collect their information.

10. CONTACT US

If you have any questions about this Privacy Policy, please contact us:

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Tink's TV Mounting

Email: legal@tinkstvs.com

Phone: 731-300-1133

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